Privacy Policy
Introduction
ESRC Investments (“we”, “us”, or “our”) is committed to safeguarding your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect information about you when you visit our website https://esrc.pt or communicate with us in any other way.
We comply with the EU General Data Protection Regulation (GDPR) and applicable Portuguese data protection laws.
Data Controller
Controller: ESRC Investments
Address: Rua de Júlio Dinis 728, 4050-012 Porto, Portugal
Email: info@esrc.com
Website: https://esrc.pt
Information We Collect
We may collect the following categories of personal data:
Identity & Contact Information: your name, company name, email address, and phone number.
Communications Data: messages or attachments you send through our contact forms or directly via email.
Technical Information: IP address, browser type, operating system, referring URLs, and website usage analytics.
Marketing Data: your consent preferences for newsletters or updates.
Project or Investment Data: details you provide when enquiring about projects or partnerships.
How We Use Your Information
We process your personal data for the following purposes:
To respond to your enquiries or requests.
To communicate regarding our projects, services, or partnership opportunities.
To improve our website and user experience.
To send marketing or investment updates, if you have opted in.
To comply with legal obligations or enforce our terms of service.
Legal bases: performance of a contract, legitimate interests, consent, and legal obligations (as applicable).
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to ensure functionality, measure performance, and improve usability.
You can manage or delete cookies in your browser settings. Non-essential cookies will only be activated with your consent through our cookie banner.
For more information, see our Cookie Policy (available on request).
Sharing and Disclosure
We may share personal data with:
Website hosting and IT service providers for secure operation of the site.
Analytics and marketing providers such as Google Analytics, for website performance insights.
Professional advisors (legal, accounting, or audit firms).
Public authorities or regulators, when legally required.
We do not sell or rent your personal information to any third parties.
International Data Transfers
Where data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards such as EU Standard Contractual Clauses or transfers to countries with adequate protection levels recognized by the European Commission.
Data Retention
We keep your personal data only as long as necessary for the purposes stated in this Policy, or as required by law.
General enquiries: up to 12 months
Client or partner records: up to 7 years
Marketing data: until you withdraw your consent
After these periods, your information will be securely deleted or anonymized.
Your Data Protection Rights
Under the GDPR, you have the following rights:
Access – to obtain a copy of your personal data.
Rectification – to correct inaccurate or incomplete data.
Erasure – to request deletion of your data (“right to be forgotten”).
Restriction – to limit data processing in certain situations.
Portability – to request a copy of your data in a structured, machine-readable format.
Objection – to object to processing based on legitimate interests or for marketing purposes.
You can exercise these rights by emailing info@esrc.com. We will respond within 30 days as required by law.
Data Security
We employ technical and organisational measures such as HTTPS encryption, secure servers, and restricted staff access to protect your personal data from loss, misuse, or unauthorized access.
While we strive to protect your information, please note that no method of data transmission over the Internet is completely secure.
Minors
Our website and services are not intended for children under the age of 16. We do not knowingly collect data from minors. If you believe a minor has submitted data, please contact us for immediate removal.
Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in legal, technical, or business developments.
Updates will be posted on this page with the revised “Last Updated” date.
Contact and Complaints
If you have questions, concerns, or complaints about our data handling, please contact:
ESRC Investments
Email: info@esrc.com
Address: Rua de Júlio Dinis 728, 4050-012 Porto, Portugal